Privacy policy

PRIVACY POLICY

Last updated: September 22, 2026

Who we are
Routine in Reach is operated by Ali Raza. This policy explains how we collect, use, disclose, and protect personal information when you visit our store, place an order, contact us, or otherwise use our services. Our store is hosted by Shopify.

Information we collect
Depending on how you interact with the store, we may collect:
• Contact and order information, including your name, email address, billing address, shipping address, phone number, products ordered, and order history.
• Payment and transaction information. Payment card details are processed by Shopify and payment providers; we do not directly store complete payment card numbers.
• Account information, preferences, and customer-service communications.
• Device and usage information, such as IP address, browser type, device identifiers, pages viewed, referring pages, and interactions with the store.
• Cookie and similar technology data used for essential store functions, analytics, fraud prevention, and advertising.

How we use information
We use personal information to process payments and orders, arrange fulfillment and delivery, provide customer support, manage returns and refunds, prevent fraud, secure and improve the store, measure performance, comply with legal obligations, and send marketing communications when permitted. You can unsubscribe from marketing emails at any time using the link in the message.

How we share information
We may share information only as needed with Shopify, payment processors, fulfillment suppliers, shipping carriers, analytics and advertising providers, customer-support providers, professional advisers, and government or law-enforcement authorities when legally required. Suppliers and carriers receive the information required to fulfill and deliver an order.

We do not sell personal information for money. Some advertising or analytics disclosures may be treated as “selling,” “sharing,” or targeted advertising under certain privacy laws. Where applicable, you can exercise an opt-out through the store's privacy choices page or a recognized Global Privacy Control signal.

Shopify
Shopify processes information to operate and improve the ecommerce platform. Information submitted to the store may be processed by Shopify and its service providers in other countries. You can review Shopify's consumer privacy information at https://www.shopify.com/legal/privacy/app-users and use Shopify's privacy portal at https://privacy.shopify.com/.

Cookies and analytics
We use cookies and similar technologies for checkout, cart functions, security, preferences, analytics, and advertising measurement. Browser settings may allow you to block or delete cookies, although some store features may stop working correctly.

International processing
Our service providers, suppliers, and carriers may process personal information outside your province, state, or country. When required, appropriate contractual or legal safeguards are used for international transfers.

Retention and security
We retain information only as long as reasonably necessary to provide services, maintain transaction records, resolve disputes, prevent fraud, and meet legal obligations. We use reasonable safeguards, but no system or transmission method can be guaranteed completely secure.

Your rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, withdraw consent, object to certain processing, or opt out of targeted advertising. We may need to verify your identity before completing a request. You will not be discriminated against for exercising an applicable privacy right.

Children
The store is not intended for children under the age of majority where they live, and we do not knowingly collect personal information from children.

Changes
We may update this policy to reflect changes to the store, service providers, or legal requirements. The revised policy will be posted here with a new update date.

Contact
For privacy questions or requests, email aliakberraza7@gmail.com.